This Agreement is a public offer agreement of the Individual Enterprise "Kral Games"  with an individual (hereinafter referred to as the User) who will accept this offer on the conditions specified below.

1.1. The Company is an individual enterprise "Kral Games", which selling License Keys and accounts among Users. The Company does not have the exclusive right to the results of intellectual activity and does not independently grant the User any license rights to distributed Consol Games.

1.2. The User is an individual who has a Personal Account on the Website, has reached the age of 18 or 14, has received the consent of his legal representatives to accept the terms of this Offer.

1.3. The Kral Games website (hereinafter referred to as the Website) is a set of automated information data available on the Internet at a network address in the domain: https://kralgames.az .

1.4. Registration — filling in credentials (email, password) in the registration form on the Website. As a result of registration, a personal User account (Personal Account) is automatically created to access the services of the Site.

1.5. Personal account — a set of pages of the Site protected by technical means, representing a personal section of the User on the Site, to which the User gets access after registration and / or authorization on the Site. The Personal Account is intended for concluding, executing, terminating civil law transactions with the Company, using additional Website functionality, viewing and managing available Website functionality, receiving discounts on the service, sending messages, notifications to the Company, as well as performing other actions provided for by the explicit functions of the Personal Account.

1.6. A computer game is a computer program that serves to organize the gameplay and contains text, digital, graphic, sound, music, video, photo and other information, including objects of copyright and related rights. The description of the Computer game, the procedure and conditions for its activation, as well as the system requirements for the computer necessary for its Installation and reproduction, are contained on the Website in the section of each specific Computer game selected by the User.

1.7. Download — recording of a Computer game into the User's computer memory, carried out during data transmission via the Internet.

1.8. An electronic key is a unique set of characters that allows the copyright holder to identify an instance of a Computer Game or subscription, and is a means of protecting a Computer Game from misuse.

1.9. Activation Service — an online service located on the Playstation Store, where the License Key is activated in order to purchase a subscription.

1.10.         Pre-order — an expression of the User's intention, confirmed by payment, to purchase a License key from a Computer Game before the date of official publication (release) of the Computer Game by its copyright holder.

2.       Subject of the Service Agreement

2.1. The Company undertakes to provide the User with an Electronic Key or an Account of the Computer Game selected by the User on the Website (hereinafter referred to as the Service), and the User undertakes to pay for the Company's Services in accordance with the procedure established by this Agreement.

3.       Registration procedure

3.1. Registration on the Website is carried out by the User on his own by filling out an electronic form posted on the Website.

3.2. By registering on the Website, the User confirms that he is familiar with the Privacy Policy of Kral Games, as well as with the terms of this Agreement.

3.3. As a result of registration on the Site, the User gets access to a Personal Account containing information about the User, as well as about orders and pre-orders made by him.

3.4. To access the Personal Account, the User must enter the Email (login) and password. The User is obliged to keep the data from his Personal Account secret. It is prohibited to transfer this information to third parties. The password for accessing the Personal Account is an analogue of the User's handwritten signature and serves to identify the User during the execution of the Contract.

4.       The procedure for providing services

4.1. The purchase of an Electronic key or an Account is carried out by the User independently, through the acceptance of the Offer. Acceptance of this Offer is a transfer of funds to the Company's current account.

4.2. After Accepting the Offer, the Company transfers the Electronic Keys to the User by placing it in the User's Personal Account in the "Orders" section and sending it to the User's Whatsapp number to which he registered his Personal Account on the Site.

4.3. Pre-order of the Games is carried out in accordance with clauses 4.1. - 4.2. of this Agreement.

4.3.1.       The deadline for the transfer of the Pre Order Games is within 2 working days from the date of the official publication (release) of the Computer Game by its copyright holder.

4.4. Refund:

4.4.1.       The User has the right to demand a refund for the paid Game by sending an application for a refund in writing to the Company's e-mail – [email protected] . The email must contain the subject "Refund" or "Refund Application".

4.4.2.       The User does not have the right to demand a refund for the ordered and/or pre-ordered received Electronic Key or Game of proper quality.

4.4.3.       An Electronic key of proper quality means an Electronic key or an Account that can be used for its intended purpose, that is, to activate a Subscription or Computer game protected from misuse by third parties.

4.4.4.       The refund of funds for the Game is carried out by the Company no later than 2 (two) calendar days from the date of receipt of the User's application for a refund. The moment of refund is the moment when funds are debited from the Company's current account. The deadline for crediting funds to the User's bank account depends on the transfer conditions set by the payment system.

4.4.5.       Products with activated, updated, modified software or unpacked products are not refundable.

5.       Rights and obligations of the parties

5.1. The Company undertakes:

5.1.1.       Providing the User with an Electronic Key or an Account, within one calendar day from the date of payment of the User.

5.1.2.       Providing the User with an Account purchased by Pre-Order, in accordance with the period specified on the Website and clause 4.3.1 of this Agreement. The deadline for providing an Account purchased by Pre-Order may be postponed in time until the date of the official publication (release) of the Computer Game by its copyright holder.

5.1.3.       Comply with the terms of confidentiality.

5.2. The Company has the right to:

5.2.1.       Temporarily suspend the provision of services to the User under the Agreement for technical, technological or other reasons that hinder the provision of Services, for the time of elimination of such reasons.

5.2.2.       Suspend the provision of Services under the Agreement and (or) terminate the Agreement unilaterally out of court by notifying the User in cases of violation by the User of obligations and (or) guarantees accepted in accordance with the Agreement, the Company has information received from third parties and (or) state bodies of the Azerbaijan Federation about the acquisition of Electronic Keys and Accounts by the User for business purposes, as well as in case of violation by the User of the principles of business ethics of communication, in particular, the use of profanity when communicating with employees (representatives) The Company, as well as in other cases at its discretion.

5.3. The User undertakes:

5.3.1.       Independently study the text of this Offer posted at: https://www.kralgames.com/Terms

5.3.2.       Pay for the Company's Services in accordance with the terms of this Agreement.

5.3.3.       Before trying the Electronic key or an Account, familiarize yourself with the description of the Computer Game for activation of which the Electronic key or an Account is purchased, the procedure for its use on the Activation Service, as well as the system requirements for the computer necessary for the Installation and reproduction steps of the Computer Game contained on the Website.

5.3.4.       Do not transfer your login and password from your Personal Account to third parties. All actions performed on the Site using the User's login and password are considered to be performed by the User. The Company is not responsible for unauthorized use of the User's registration data by third parties.

5.3.5.       Not to license, sublicense, resell, transfer, decompile, disassemble, deactivate, alienate, distribute or use the Site, as well as Accounts in ways not provided for by the Offer.

For more information, you can contact the numbers listed on our website or write from Whatsapp.