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Asked Questions


Will Not Play After 1 Month Warranty of Packages?

1 month full warranty. If there is a problem, it usually happens within the first week of purchase, and
for this reason we have a 1-month full warranty for packages in Telegram. If there is a problem, the new account in the game is given for free.

 

Why Such a Cheap Price?

As our goal is to sell not only in Azerbaijan, but also in many countries, we offer our customers the best prices.


Is It Possible To Be Banned?

There is no ban risk because there is nothing illegal here. You simply activate the account given to you as the main account on
your playstation and transfer it to your account. None of our customers encountered a ban.

 

Do Games Lock Or Why?

All games sold on our site are lifetime and all subscriptions are guaranteed until the expiration date. More information can be found in the "WARRANTY TERMS" section.

Our packages in Telegram are long-lasting and for some reason can be locked when playing online. Such an event is very rare.

To avoid this, all online or universal accounts sold by Kralgames are guaranteed for 1 month free of charge.

 

Do We Play Games From Our Own Account?

If the game you bought from us is in the form of Offline, PS4 or PS5, you can easily play it from your own account, if it is in the form of Online, you can easily play it from the account given to you.

If you have received a package from our "TELEGRAM" channel, you first log in to the account provided by us just to download, and then you can easily switch to your account and play.

 

Are They Stealing Accounts?

All our accounts and games inside are original. Proof of this is the fact that you see Kralgames in the email in all the games you get from the site.

Packages on our TELEGRAM channel are created through gross programs. There is no theft in Kralgames and all products are completely original.